MM in Retailing

This unique and challenging MM in Retailing programme is designed to cater specifically for the retail industry. The programme offers a unique combination of general and business management skills and retail specific modules that are strategic to most retail businesses and it represents the ‘next step’ for managerial staff who are keen to develop their personal and professional profiles. The programme also offers considerable opportunities for personal advancement for career minded executives in the retail industry and distributive trade.

Why MM in Retailing?

COVID-19 Pandemic has cause retail sales to decline by about USD500 billion globally in 2020. The pandemic required temporary closure of many stores, weakened consumer demand and increased the costs for many retailers. Consumers have increasingly turned to e-commerce during the pandemic, with markets like South Korea and China recording strong increase. Ecommerce intermediaries, marketplaces, delivery platforms and social media services all play a role towards this growth.

All the above changes reiterate and confirmed that the retail industry is highly dynamic and evolutionary around the world. Gone are the days where retailers can operate their business based on their “whims and fancies” or “gut feelings” or by “trial and error”.

Today’s retail business is getting more and more sophisticated and extremely competitive and retailers need to learn, acquire and master the modern retail management business knowledge and blend the art and science into the management and operation of their business.

For the first time in Indonesia, Kalbis Institute will offer an MM in Retailing programme to the retail management work force of the local industry. The MM in Retailing programme will entail core business modules and SIX highly specialised retail modules. This international unique and industry specific post-graduate programme is collaboration between Kalbis Institute, Peope Skills Asia, Singapore and the Asia Pacific Retail Academy of Malaysia. The special programme will be jointly taught by highly qualified and experience academics and retail industry practitioners outside of Indonesia.

Special Programme Features

Taught by an international team of retail practitioners and academics

Fully paid international retail trip for programme participants to Malaysia to observe and learn about international retailing

Recommended main retail textbook shall be provided free to students

Assessments by assignments with no examination

Programme Modules

Six Cores Business Modules

Retail Modules

C7: Retail Management, Theories, Concept, Application – The aim of this unit is to introduce the fundamental principles of retailing and the variety of decisions that retail managers make to satisfy customers’ needs. It also examine all type of retail formats and their respective business models. It will also examine how retailers use and coordinate multiple selling channels (stores, the Internet, catalogs) to interact with customers.

C8: Retail Buying and Merchandising – This module aims to give students an overview of the buying and merchandising process and to explain how merchandise decisions within retail organisations are made. Both strategic and operational issues are covered.

C9: Retail Strategy – The aim of this module is to examine the role of top management in setting the direction of a firm. It offers participants the opportunity of tackling the strategic issues and problems facing senior managers in retailing and wholesaling.

C10: Retail Marketing – This module aims to define the role of marketing within retail organisations. It explains what it means for a company to be marketing led and emphasises the need to integrate marketing policy with business strategy

C11: Retail Supply Chain Management – Supply chain management is becoming an increasingly important part of a retailer’s strategy. This module will introduce the basic supply chain concepts with relevant examples of retail companies. Major areas of the subject such as Supply Chain Network, Operation SCM, Warehousing, Inventory management, Information Management and Performances Measurement will be covered.

C12: International Retailing -The aim of this module is to provide an understanding of the process management of international retailing. This is achieved through analysing the processes and companies involved as well as reviewing major retail areas of the world in a search for the effects of internationalisation.

Some of our Retail Visiting Faculty Members

Associate Professor Teo Cheng Swee, Hemsdale College, Singapore
Dr Richard Cubertson, Oxford University, UK
Dr Vincent Kong, CEO, People Skills Asia (S) Pte Ltd
Dr Leo Frederick, Leadership Consultant, Malaysia
Dr Chin Tiam Pok, Supply Chain Consultant, Malaysia
Dr Christine Chow, Retail Consultant, Malaysia
Dr Balan Dass, HRM Consultant, Malaysia
Dr Eddie Phun, Marketing Consultant, Malaysia
Dr. Rod Alan, Business Consultant, Philippines

Dr. Peter Chong, Business Coach and Consultant, Malaysia
Mr. Joseph Tan, Retail & Business Consultant, Singapore
Mr. Steven Lau, Retail and HRM Consultant, Singapore
Mr. Khoo Peng Hong, Financial Consultant, Malaysia
Ms. Vivian Chang, Retail Supply Chain Consultant, Malaysia
Ms. Sandra Tan, Digital Retail Marketing Consultant, Singapore

Testimonals

Founded in 1980, the Retail Management Institute at Santa Clara University is a partnership between the industry and the university focusing on developing the next generation of leaders in retail and aligned industries. As the retail industry is undergoing significant challenges which will continue throughout the decade ahead, address these important challenges and opportunities, I am pleased to support Asia Pacific Retail Academy, Malaysia, People Skills Asia Pte Ltd, Singapore and Kalbis Institute, Indonesia in first ever MM in Retailing in Indonesia. Leading retail firms must accelerate the development of their internal management talent through active participation in programs designed to not only provide core retailing skills, but also the new set of skills that are appropriate for a retail environment that is profoundly influenced by digital technologies. This will increasingly involve the blending of industry best practices with leading academic thinking. In helping to address these important challenges and opportunities, the Retail Management Institute at Santa Clara University is pleased to be able to join with Kalbis Institute Indonesia and People Skills Asia Pte Ltd to support MM in Retailing in Indonesia.

Prof. Dale Achabal, Santa Clara University, California, USA

Kalbis Institute's MM in Retailing looks to address complex strategic business challenges and opportunities across the retail spectrum. This stimulating programme prepares you for a successful career at a senior management level. Within the programme, the focus is on developing the knowledge and the strategic thinking required to develop business and management practice, creative and approaches to business issues, and the high level personal and research skills required to advance your career and to enable you to operate at executive level. The MM in Retailing will give you the academic and personal skills to operate within the dynamic retail sector with confidence and originality and I heartily recommend this MM in Retailing to all aspiring retail managers.