COVID-19 Pandemic has cause retail sales to decline by about USD500 billion globally in 2020. The pandemic required temporary closure of many stores, weakened consumer demand and increased the costs for many retailers. Consumers have increasingly turned to e-commerce during the pandemic, with markets like South Korea and China recording strong increase. Ecommerce intermediaries, marketplaces, delivery platforms and social media services all play a role towards this growth.
All the above changes reiterate and confirmed that the retail industry is highly dynamic and evolutionary around the world. Gone are the days where retailers can operate their business based on their “whims and fancies” or “gut feelings” or by “trial and error”.
Today’s retail business is getting more and more sophisticated and extremely competitive and retailers need to learn, acquire and master the modern retail management business knowledge and blend the art and science into the management and operation of their business.
For the first time in Indonesia, Kalbis Institute will offer an MM in Retailing programme to the retail management work force of the local industry. The MM in Retailing programme will entail core business modules and SIX highly specialised retail modules. This international unique and industry specific post-graduate programme is collaboration between Kalbis Institute, Peope Skills Asia, Singapore and the Asia Pacific Retail Academy of Malaysia. The special programme will be jointly taught by highly qualified and experience academics and retail industry practitioners outside of Indonesia.
Taught by an international team of retail practitioners and academics
Fully paid international retail trip for programme participants to Malaysia to observe and learn about international retailing
Recommended main retail textbook shall be provided free to students
Assessments by assignments with no examination
C7: Retail Management, Theories, Concept, Application – The aim of this unit is to introduce the fundamental principles of retailing and the variety of decisions that retail managers make to satisfy customers’ needs. It also examine all type of retail formats and their respective business models. It will also examine how retailers use and coordinate multiple selling channels (stores, the Internet, catalogs) to interact with customers.
C8: Retail Buying and Merchandising – This module aims to give students an overview of the buying and merchandising process and to explain how merchandise decisions within retail organisations are made. Both strategic and operational issues are covered.
C9: Retail Strategy – The aim of this module is to examine the role of top management in setting the direction of a firm. It offers participants the opportunity of tackling the strategic issues and problems facing senior managers in retailing and wholesaling.
C10: Retail Marketing – This module aims to define the role of marketing within retail organisations. It explains what it means for a company to be marketing led and emphasises the need to integrate marketing policy with business strategy
C11: Retail Supply Chain Management – Supply chain management is becoming an increasingly important part of a retailer’s strategy. This module will introduce the basic supply chain concepts with relevant examples of retail companies. Major areas of the subject such as Supply Chain Network, Operation SCM, Warehousing, Inventory management, Information Management and Performances Measurement will be covered.
C12: International Retailing -The aim of this module is to provide an understanding of the process management of international retailing. This is achieved through analysing the processes and companies involved as well as reviewing major retail areas of the world in a search for the effects of internationalisation.
Pasca Sarjana (S2)
Pasca Sarjana (S2)